Insurance
Travelscene highly recommends you book travel insurance prior to departure to protect your plans.
The unexpected occurs without warning, sometimes forcing you to cancel or interrupt your trip. Without insurance, you stand to lose your entire vacation investment if you must cancel, or be stuck paying for costly last-minute arrangements with no recourse for reimbursement.
Please note, on some of our escorted journeys it is mandatory to have travel insurance.
The comprehensive travel insurance plan Travelscene offers through Travel Guard answers these concerns, providing coverage for a wide range of last-minute unexpected occurrences. Along with trip cancellation and interruption coverage, the plan also covers travel delays; lost, damaged or delayed baggage; medical expenses; and emergency medical evacuation. The comprehensive insurance plan includes these additional travel services available 24 hours a day: Pre-travel advice, emergency cash transfers, medical and legal referrals, lost ticket and passport assistance and emergency prescription refill assistance. For more details, see our Description of Coverage.
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Baggage Tags
As identification, and to enable our agents throughout the South Pacific to give immediate service, please affix
the Travelscene baggage tags to your suitcase.
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Money Exchange
We suggest that you cash travelers checks at banks instead of hotels, as you will generally get a better rate for
your money. In the majority of international airports, banking facilities are available to service arriving and
departing international passengers. It is preferable to reconvert any local currency you may have in your possession
prior to departure from each country, as in certain cases, local currencies are not exchangeable outside their
respective countries. Coins are never exchangeable, except in country of origin.
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Credit Cards
Credit cards normally accepted in the South Pacific: Visa, MasterCard, American Express, Diners Club.
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Porterage
In cities, most hotels have porters to carry luggage. However, due to local custom and comparative isolation of
many country hotels, hotel porters are not always available. If you are on an escorted motorcoach tour, your
courier-driver will of course assist as much as possible with luggage handling for the tour in these country areas.
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Wash Cloths
Many hotels in the South Pacific do not provide wash cloths. It is a good idea to bring your own.
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Water & Coffee
Tap water in New Zealand, Fiji, Australia and Tahiti is generally considered safe for drinking. However, the
different mineral and chlorine content may cause a reaction in sensitive travelers. Also, the American custom of
placing glasses of iced water on dining tables is not generally followed in the South Pacific, nor is it the general
custom to serve coffee before meals. However, a polite word to the server should satisfy any such request.
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Medications
You should bring up to a 4-week supply of medications, and it is a good idea to carry with you a prescription for
any medicines you may require. Take along an extra pair of prescription glasses (or a duplicate prescription). Check
with your doctor for recommended inoculations for each country.
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Clothing
Bring your light clothes and swim suits. Also a light raincoat or shower-proof jacket, a comfortable pair of walking
shoes and warmer clothing for travel particularly in the South Island of New Zealand during the June through September
period.
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Packing Hints
Pack lightly. Dress is generally informal. As mentioned elsewhere, some of the more remote areas you may be
traveling through have no or limited porter service, and you may have to carry your own bags. Never pack your passport,
money or medicine in the suitcase(s) you check in as baggage. As you know, baggage occasionally goes astray.
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Hotel Check-in/Check-out
Check-in time for most South Pacific hotels is normally after 2pm, whereas check-out time is usually no later than
10-11am.
Please refer to our Terms & Conditions for important information on Reservations and Deposits, Cancellations,
Modifications, Refunds, Airfares and Tickets, Passports and Visas, Package Inclusions, Baggage Allowance, Travel
Insurance, and Travelscene Responsibilities.
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